Butte County Service Guidelines
Butte County Service Guidelines
Residential Service
Recycling
Green Waste
Bulky Waste
Additional Services
Single-family Residential Service
All single-family residences and duplexes (two units) will be provided with the following enhanced services on your new scheduled collection day:
Recyclable Materials (64 gallon cart available in most service areas)
Green waste (96 gallon cart available in most service areas)
Household trash (96, 64 and 35 gallon cart available in most service areas)
Place all carts at curbside by 6:00 am on your scheduled collection day or the night before. Lids must be closed, and the lid opening must face towards the street. Carts should be placed side-by-side at least 2 feet apart and 2 feet away from parked cars or objects.
Additional recyclable carts, green waste carts or additional trash carts are available at an additional cost.
Discounts
Single-family residents who qualify for the senior discount must be 65 years of age or older, head of household and qualify for utility rate discounts. Please contact Customer Service for additional information and application.
Maximum Weight Limits
96-gallon carts: 250 lbs.
To avoid exceeding the weight limitation of the cart, or causing possible damage to the cart or collection vehicle, do not place rocks, concrete, bricks or dirt inside carts. Any items placed within the cart must fall out easily when the cart is being serviced. Please do not overfill or tightly pack items into the cart.
If the cart exceeds the weight limitation, the driver will attempt service and will notify the dispatch office of the problem. If the driver is unable to service the cart the dispatch office will try to contact the customer listed on the account. It will then be the responsibility of the resident to make the correction and contact Waste Management for service. If the problem is corrected by 2 p.m. on the same day, contact WM and we will return before 6 p.m. to empty the cart at no extra charge.
Resident Responsibility for Cart
Each resident is responsible for the proper care and security of the trash and recycling carts. Customers will be charged to replace carts that are damaged or destroyed
Resident Responsibility for Cart
Each resident is responsible for the proper care and security of the trash and recycling carts. Customers will be charged to replace carts that are damaged or destroyed other than through normal usage. Please contact Customer Service for cart replacements.
Prohibited Waste
Do NOT place the following materials in your carts:
- Hazardous Waste (products labeled toxic, poison, corrosive, flammable, or irritant)
- Paint
- Oil
- Automotive batteries
- Tires
- Hot ashes
- Electronic waste (electronic equipment such as computers, TVs, cell phones, microwave ovens)
- Infectious waste (including used needles)
- Dead animals (weighing more than 10 lbs.)
If these materials are found in the cart Waste Management will call and notify the customer that service will not be rendered until the contamination has been removed from the can. It will then be the responsibility of the resident to make the correction and contact WM for service. If corrected by 2 p.m. on the same day, contact WM and we will return to service the cart before 6 p.m. at no extra charge.
Holiday Schedule
We will be closed for business on the following holidays: New Year’s Day, Independence Day, Thanksgiving Day, and Christmas Day. If the holiday falls on a weekday, services will be delayed by one day for that week only. Your regular collection schedule will resume the following week. There will not be any interruption in service if the holiday is on Saturday or Sunday.
For example: If the holiday falls on Thursday then Thursday’s collection services will be provided on Friday and Friday’s collection services will be provided on Saturday, and so forth.
Each household is provided with a 64-gallon cart for recyclable materials where service is available. There is no need to sort cans, bottles or paper; they all go in the same cart.
Acceptable Materials for the Recycling Cart
Paper Products:
- Newspaper
- Mixed color paper
- White paper
- Cardboard
- Junk mail
- Magazines
- Telephone books
- Paper bags
- Cereal & food boxes
- Cardboard Egg cartons
- Shoe boxes
Metal Containers:
- Aluminum cans
- Tin cans
- Empty aerosol cans
Plastic Containers:
- Bottles & containers (Labeled #1-7)
- Plastic milk containers
- Detergent containers
(All preferred with lids removed)
Glass Containers:
- Clear, brown & green food & beverage containers (with lids removed)
Non-Acceptable Materials for Grey Cart Recycling
- Hazardous waste
- Yard waste
- Electronic waste
- Animal waste
- Window glass
- Diapers
- Mirrors
- Ceramics
- Clothing
- Napkins
- Carpet
- Food waste
- Pizza boxes
- Tissue paper
- Light bulbs
- Wood
- Liquids
- Styrofoam
Green Waste Recycling
Place loose green waste materials in the green green waste cart. Set cart out for collection on your new collection day. DO NOT BAG YOUR GREEN WASTE. Please make sure the lid is closed and the opening faces the street.
Acceptable Materials for Green Waste Cart:
- Grass
- Weeds
- Green plants
- Tree limbs
- Wood chips
- Dead plants
- Brush
- Garden trimmings
- Leaves
Non-Acceptable Materials for Green Waste Cart:
- Branches more than 5 feet in length, more than 6 inches in diameter or weighing more than 50 lbs.
- Tree stumps
- Bamboo
- Soil
- Dirt
- Rocks
- Concrete
- Asphalt
- Plastic bags
- Animal waste
- Palm tree branches
- Yucca plants
- Ice plants
- Painted wood
- Treated wood
Compositing
Compost your food scraps and yard trimmings to make your garden grow! For more information, visit www.ciwmb.ca.gov/organics/homecompost/.
Contact customer service for bulky item pick up.
Acceptable Bulky Items
Examples of bulky items are: furniture, appliances, and tires.
Bulky items cannot exceed eight feet in length, four feet in width or more than 150 pounds.
Non-Acceptable Bulky Items
Household Hazardous Waste (such as paint, oil and batteries), refrigerators spas, piano, camper shells, cast iron bathtubs or items requiring more than two persons to safely handle.
Electronic Waste Pick-up
Customers are directed to take their E-waste to.
Butte Regional Household Hazardous Waste Facility
1101 Marauder Street
Chico Ca.
1-866-429-2288
Household Hazardous Waste
Customers are directed to take their E-waste to.
Butte Regional Household Hazardous Waste Facility
1101 Marauder Street
Chico, CA
(866) 429-2288
Additional Recycling Programs
Safe Needle Disposal
Customers are directed to take their sharps to.
Butte Regional Household Hazardous Waste Facility
1101 Marauder Street
Chico, CA
(866) 429-2288
Recycling Bins, Temporary Bins, Roll-Off Containers & Storage Bins
Contact Customer Service for more information about these additional services.
