Glenn County Service Guidelines
Glenn County Service Guidelines
Residential Service
Recycling
Green Waste
Bulky Item Pick-up
Household Hazardous Waste
Additional Services
Single-family Residential Service
All single-family residences and duplexes will be provided with the following services on your scheduled collection day:
- Recyclable Materials
- Green waste (City of Orland and Willows by subscription only)
- Household trash
Place carts at curbside the previous night of your scheduled collection day. Lids must be closed, and the lid opening must face towards the street. Carts should be placed side by side at least 3 feet apart and 6 feet away from parked cars or objects. As a courtesy to your neighbor, promptly remove carts after service.
Discounts
Single-family residents who qualify for the senior discount must be 65 years of age or older, head of household and qualify for utility rate discounts. Please contact Customer Service for additional information and application.
Maximum Weight Limits
96 gallon carts: 250 lbs.
To avoid exceeding the weight limitation of the cart, or causing possible damage to the cart or collection vehicle, do not place rocks, concrete, bricks or dirt inside carts. Any items placed within the cart must fall out easily when the cart is being serviced. Please do not overfill or tightly pack items into the cart.
If the cart exceeds the weight limitation, the driver will attempt service and will notify dispatch of the problem. Dispatch will attempt contact with the customer. It will then be the responsibility of the resident to make the correction and contact Waste Management for service.
Resident Responsibility for Cart
Each resident is responsible for the proper care and security of the trash and recycling carts. Customers will be charged to replace carts that are damaged or destroyed other than through normal usage. Please contact Customer Service for cart replacements.
Prohibited Waste
Do NOT place the following materials in your carts:
- Hazardous waste (products labeled toxic, poison, corrosive, flammable, or irritant)
- Paint
- Oil
- Automotive batteries
- Tires
- Hot ashes
- Electronic waste (electronic equipment such as computers, TVs, cell phones, microwave ovens)
- Infectious waste (including used needles)
- Dead animals (weighing more than 10 lbs.)
If these materials are found in the cart, the driver will notify dispatch of the problem. Dispatch will attempt contact with the customer. It will then be the responsibility of the resident to make the correction and contact Waste Management for service.
Holiday Schedule
We will be closed for business on the following holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day. If the holiday falls on a weekday, services will be delayed by one day for that week only. Your regular collection schedule will resume the following week. There will not be any interruption in service if the holiday is on Saturday or Sunday.
For example: If the holiday falls on Thursday then Thursday’s collection services will be provided on Friday and Friday’s collection services will be provided on Saturday, and so forth.
Paper, Metal, Plastic & Glass
Each household is provided with a recycling cart for recyclable materials. There is no need to sort cans, bottles or paper; they all go in the same cart.
Acceptable Materials for Grey Cart Recycling:
Paper Products:
- Newspaper
- Mixed color paper
- White paper
- Cardboard
- Junk mail
- Magazines
- Telephone books
- Paper bags
- Cereal & food boxes
- Egg cartons
- Shoe boxes
Metal Containers:
- Aluminum cans
- Steel cans
- Tin cans
- Food cans
- Empty aerosol cans
- Pie tins
Plastic Containers:
- Bottles & containers (Labeled #1-7)
- Plastic milk containers
- Plastic bags
- Detergent containers
- Plastic film
Glass Containers:
- Clear, brown & green food & beverage containers (with lids removed)
Non-Acceptable Materials for Grey Cart Recycling
- Hazardous waste
- Yard waste
- Electronic waste
- Animal waste
- Window glass
- Diapers
- Mirrors
- Ceramics
- Clothing
- Napkins
- Carpet
- Food waste
- Pizza boxes
- Tissue paper
- Light bulbs
- Wood
- Liquids
Green Waste Recycling
Place loose green waste materials in the green green waste cart. Set cart out for collection on your new collection day. DO NOT BAG YOUR GREEN WASTE. Please make sure the lid is closed and the opening faces the street.
Acceptable Materials for Green Waste Cart:
- Grass
- Weeds
- Green plants
- Tree limbs
- Wood chips
- Dead plants
- Brush
- Garden trimmings
- Leaves
Non-Acceptable Materials for Green Waste Cart:
- Branches more than 5 feet in length, more than 6 inches in diameter or weighing more than 50 lbs.
- Tree stumps
- Bamboo
- Soil
- Dirt
- Rocks
- Concrete
- Asphalt
- Plastic bags
- Animal waste
- Palm tree branches
- Yucca plants
- Ice plants
- Painted wood
- Treated wood
Composting
Compost your food scraps and yard trimmings to make your garden grow! For more information, click here.
Bulky Item Pick-up (City of Corning only)
Bulky Item Pick-up (Residential customers only)
You may request 3 items per quarter to be picked up on the 2nd Friday of the quarter. Please call Customer Service to arrange for a pick up.
Acceptable Bulky Items
Examples of bulky items are furniture and appliances.
Non-Acceptable Bulky Items
Household Hazardous Waste (such as paint, oil and batteries), spas, piano, camper shells, cast iron bathtubs or items requiring more than two persons to safely handle.
Household Hazardous Waste (HHW) is any product labeled: toxic, poison, corrosive, flammable, combustible or irritant. These include many common hazardous waste items such as paint, batteries, oil, and pesticides. These products, if mishandled, can be dangerous to your health and the environment, and therefore should be disposed of in an environmentally friendly manner. Also, these materials should never be discarded in a sink, storm drain or in your regular trash.
Additional Services Available Upon Request
Roll-out/backyard Service On your regularly scheduled collection day, Waste Management will retrieve your carts from your backyard or other designated location for servicing and return them to their original location after servicing. Contact Customer Service for fee information for this service.
Recycling Bins, Temporary Bins, Roll-Off Containers
Contact Customer Service for more information about these additional services.
